3kvp Privacy Policy

1. Introduction and Purpose

3kvp is a trusted online casino and betting platform in Bangladesh. We give the highest respect and importance to the privacy of our users. The purpose of this privacy policy is to clearly inform you about what types of information we collect about you, why we collect it, how we store and use it, and what steps we take to protect your information.

We believe that a relationship built on transparency and trust is the foundation of a healthy and lasting platform. That is why we never sell your personal information to any third party, and we do not use it for any unnecessary purpose without your consent.

2. Information We Collect

When registering with 3kvp and using our services, we may collect the following types of information:

2.1 Personal Identification Information

• Full name and date of birth (for age verification — to confirm 21+).
• Email address and mobile number.
• National ID or passport number (where identity verification is required).
• Current residential address.

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking number.
• Transaction history — records of deposits and withdrawals.
• Visa or Mastercard card details (where applicable).

Important: We do not store card numbers or payment PINs on our servers — this information is transmitted directly to the payment gateway via SSL encryption.

2.3 Technical and Usage Information

• IP address and device type.
• Browser and operating system information.
• Time of site access and session duration.
• Information related to cookies and site usage patterns.

3. Purpose of Data Collection

3kvp collects and uses your information for the following legitimate purposes:

• Account management: To complete the registration process and keep your account secure.
• Identity and age verification: To ensure that only those aged 21 or above use the platform.
• Processing financial transactions: To correctly complete deposits and withdrawals.
• Providing customer support: To resolve your issues and provide assistance via live chat.
• Fraud prevention: To detect and prevent irregular activity.
• Service improvement: To improve the quality of the platform and the user experience.
• Bonuses and promotions: To deliver relevant offers and promotional benefits to you.

4. Data Storage and Security

To ensure the security of your information, 3kvp takes the following technical and administrative measures:

4.1 Encryption Technology

Our entire website uses SSL (Secure Socket Layer) encryption. As a result, all information exchanged between your browser and our servers is kept secure and cannot be read by third parties.

4.2 Restricted Access Control

Only authorized staff can access your information, and only to the extent necessary for their work. All staff are bound by strict confidentiality agreements.

4.3 Regular Security Reviews

The security of our systems is regularly reviewed and tested. Any security vulnerabilities found are addressed immediately.

5. Sharing Information with Third Parties

3kvp never sells your personal information. Information may be shared with third parties only in the following limited circumstances:

5.1 Payment Processing Services

Only the information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay.

5.2 Legal Obligations

If providing information is required by law, court order, or a lawful request from a government authority, we will do so. In such cases, we will attempt to notify you in advance, where permitted by law.

5.3 Fraud Prevention

Relevant information may be shared with authorized security partners to prevent fraudulent activity and ensure the security of the platform.

6. Cookie Policy

The 3kvp website uses cookies. Cookies are small text files stored in your browser that help us improve the quality of our services.

6.1 Cookies We Use

• Essential cookies: Necessary for login sessions and security.
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To analyze site usage patterns and improve our services.

You can manage cookies through your browser settings. However, disabling certain cookies may limit some functionality of the site.

7. Data Retention Period

We retain your information only for as long as it is needed to provide our services or to meet legal obligations. Generally:

• Information for active accounts is retained for as long as the account remains open.
• Financial transaction records are retained for a specified period after account closure due to legal and regulatory requirements.
• Security-related log files are retained for a limited period.

8. User Rights

You have the following rights regarding your personal information:

8.1 Right to Access Information

You may request at any time to know what information we hold about you.

8.2 Right to Correct Information

If there is any error in the information we hold about you, you may request a correction. Most information can be updated directly in account settings after logging in.

8.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, we may be required to retain some information due to legal obligations.

8.4 Right to Opt Out of Promotional Communications

You may contact our support team at any time to stop receiving promotional emails or messages.

9. Protection of Minors

3kvp is for those aged 21 or above only. We do not knowingly collect any information from minors. If we are informed that a minor has registered, we will immediately close that account and delete the associated information.

We verify date of birth at registration and have additional identity verification measures in place where required.

10. Connection with Responsible Gaming Policy

Our privacy policy is closely linked to our responsible gaming policy. We may monitor user gameplay patterns to identify early signs of problematic behavior and provide timely support. Information collected for this purpose is used solely for the protection of the user.

To learn more about responsible gaming, please visit our Responsible Gaming page.

11. Policy Changes and Updates

3kvp reserves the right to amend this privacy policy as needed. If any significant changes are made, we will notify you via your registered email address or through a notice on the site.

The date of changes will always be indicated in the "Last updated" section at the top of this page. Continued use of the platform after any changes will be taken as your agreement to the updated policy.

12. Contact

If you have any questions or concerns about this privacy policy, please contact us: